Booking Guidelines, Simplifying Your Reservation Experience
Advance Bookings
Reservations can be made no more than 10 months in advance to ensure availability and proper planning.
Check-in and Check-out Times
Check-in begins at 12:00 PM, and check-out is strictly by 10:00 AM. After hours check-ins are available, prior arrangement required with reception.
Dump Point
An on-site dump point is now available for added convenience during your stay.
Pet-Free
Though we cherish pets, our no dog policy exists to nurture a peaceful environment for all, ensuring your nature getaway remains undisturbed.
Deposit Holding
At management’s discretion, deposits may be held for 12 months for future bookings, offering flexibility for rescheduling.
Site Allocation
Please be aware that no particular site is guaranteed for any guest, and site number allocation is entirely at the discretion of management.
Entry Rights
We reserve the right to refuse entry into the park at our discretion for any reason, while complying with Queensland anti-discrimination laws.
Cancellation Policy, Clarity and Fairness in Every Booking
Cancellation Fee
All cancellations will be less the firsts nights fee.
Advance Cancellation Refunds
Refunds will be issued for all bookings cancelled more than 14 days prior to your arrival, less the firsts nights fee. Inclement weather is not a valid reason for a refund.
Last-Minute Cancellation Refunds
Refunds will not be issued, for all bookings cancelled less than 14 days prior to your arrival.
Late Arrival Notification
Failure to notify of cancellation or if arrival has not occurred by 10am the day after your scheduled arrival date, then your booking may be cancelled by management without a refund to you.
Unused Bookings
Refunds are not available for any unused part of your booking.
No Show Policy
In the instance of a “no show”, refunds will not be issued.
Deposits
At management discretion a deposit may be held in trust for 12 months for a future booking
Guest Obligations, Ensuring a Safe and Comfortable Stay for All
Electric Vehicle Charging
Electric Vehicles are prohibited from being charged within the park at any time.
Sullage
Grey water must not flow onto the ground due to health regulations. Communal grey water disposal point on site.
Bicycles & Scooters
Permitted in the park only between 7:30 AM and dusk, at a speed of 5 km/h.
Campfires
Allowed on beachfront sites and others at management discretion, in an approved receptacle. Chainsaws are strictly prohibited.
It's such a beautiful spot to camp right on the beach. One of the cleanest facilities we have used while camping. No cabins, just camp sites. Owners were lovely & friendly.
Jessica
